In order to provide you with the most competitive prices, we have included delivery and installation within the itemised costs given on our web page 'Start-Up Value Range' and supporting pages. These prices are subject to the following conditions:
Payment for the entire order value is required with order and made payable to Octopus Interiors Limited by cheque or direct electronic transfer to our bank account (details will be provided). We are a business-to-business operation and we do not have facilities for accepting payment via credit or debit cards.
Our prices include delivery and installation to office locations within Greater London only. We do provide a delivery and installation service to areas outside London but there may be additional charges dependent on the location and product type so please contact us for clarification.
Delivery (and installation) will be made on a date specified by Octopus Interiors once the items have reached our warehouse and are ready for dispatch. You will be notified in advance of the date we intend to deliver. If this date is not acceptable to you, you will be offered an alternative date which will generally be the next available scheduled delivery run to your local area. The delivery and installation will take place during the day that Octopus Interiors Ltd and yourselves have agreed in advance, however a specific time may not be given. Should you require the goods to be delivered and installed on a specific date and /or at a specific time, this can usually be arranged but there will be an increase in charges.
The delivery and installation will take place at the same time on the same day. If you require us to deliver and install certain items on one occasion and make a return to install the balance, this will be treated as two separate visits and will be charged accordingly.
The floor location where the furniture is to be installed must clear of all furniture and other items and should be in a ready state for our fitters to carry out their work unhindered. They should not be expected to clear, shift or dismantle any existing furniture or other office items. They should not be expected to remove and dispose of any items whatsoever, other that the packaging the new furniture was brought in.
There must be reasonable and adequate access to the location at which the furniture is to be sited and installed. Legal van or lorry parking must be available immediately outside the entrance to the building. All corridors, doorways, lifts and stairwells within the building en-route to the location of installation must be of sufficient width and height to allow the furniture items to be moved without damage, and if the installation is to take place on any floor other than ground floor, lifts of an adequate size should be available for use. If any of these conditions do not exist we reserve the right to either decline to carry out the installation or charge extra dependent on the degree of difficulty.
Most of our office furniture products are made-to-order and once an order has been placed and the manufacturing process is in place we cannot accept cancellations.